TECHNICAL SUPPORT

PRE-SALES SERVICES

We provide presales service such as making investment budge, manufacturing, and planning, so that our customer can make a reasonable plan with less cost. We will recommend  machine according to our customer’s use and purchase budget. We are confident that DAQU will find an BEST solution for our customer.

START-UP STEPS

Our qualified and experienced service team will assist you with the installation and training of customer’s new machine.

Before installation and commissioning, we will provide guidelines for preparations, including site placement suggestions, power supply, hydraulic and pneumatic preparations.

We provide you with loading and unloading instructions, instructions on how to prepare the machine before start-up.

COMMISIONING AND TRAINING SERVICES

We are a classic machine manufacturing company holding our complete know-how in our own hands-from the manufacturing and assembly up yo the commisioning and training in our factory and at our customers worldwide.

MAINTENANCE SERVICES

We will ensure that your machine remains a reliable cornerstone of your production for a long time to come. We will contact you regularly to understand the equipment usage, check the machine’s condition level, accuracy test results online or on-site, and provide further maintenance and repair work for the current situation. In addition to the necessary service work according to the maintenance plan of the specific machine, our service technicians will also provide you with detailed service suggestions to ensure the long-term stable operation of the equipment.

REPAIR AND CHANGE SPARE PARTS

In the event of an unforeseen emergency, you will always have access to our prompt machine service.

Our spare parts department keeps more than 10,000 pieces in stock at all times.

We are always at your disposal for advice and solutions. We provide technical support over the phone or in person by dispatching a technician to your side.